For Logging in: If your username or password doesn’t seem to work (you keep returning here), or you forgot your username or password, or you want to change your password, empty the password box (delete whatever is in it) then click on: ‘Log In‘. You will then be sent to an alternate login page that tests whether your username is in the system, if it isn’t, you will get an error message. If only the password is wrong, it will tell you. This new page also allows you to change your password if your username is correct. Just click on ‘Lost Your Password?’ then follow the promptings.

Remember, you can’t change your username (no one can, it’s made permanent when you first sign up) and you can’t just retrieve your password; you must change it. If all else fails, contact support@wags-web.org to resolve your issue.

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